Your Feedback & Concerns Matter
At Troilus, we are committed to listening, learning, and always improving. Whether you have a question, concern, or suggestion, we encourage you to reach out. Every message we receive is treated with care and attention, and your feedback helps us strengthen our practices and deepen our engagement with the community.
Here’s how to reach us:
Email: [email protected]
Toll-free: 1-800-625-6850
All reports and messages are reviewed promptly by our Community Relations team. We aim to respond within three business days, and in many cases, much sooner.
Once your message is received:
- Our team will assess the situation and determine the appropriate steps.
- You’ll be contacted to confirm we’ve received your message and to share next steps.
- If needed, we will take corrective action and follow up with you once the matter has been resolved.
Your voice matters – we thank you in advance for helping us build a stronger, more respectful project together.